Privacy Policy

Effective Date: 22.02.2024

Thank you for choosing Sug Biotechs for your nutraceuticals and health supplements needs. At Sug Biotechs, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us through our website, mobile applications, and other services (collectively referred to as the "Services").

1. Information We Collect:

   • Personal Information: When you make a purchase or register an account with Sug Biotechs, we may collect personal information such as your name, email address, shipping address, billing information, and contact details.
   • Transaction Information: We collect information related to your transactions with us, including the products you purchase, payment details, and order history.
   • Usage Information: We may automatically collect information about how you interact with our website and mobile applications, including your IP address, browser type, device information, and usage patterns.
   • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website, personalize content, and analyze user behavior. You can manage your cookie preferences through your browser settings.

2. Use of Information:

   • We use the information we collect to process your orders, provide customer support, improve our products and services, and communicate with you about promotions, offers, and updates.
   • Your personal information may also be used for marketing and advertising purposes, including targeted advertising based on your preferences and interests.
   • We may use cookies and tracking technologies to monitor website performance, analyze trends, and gather demographic information about our user base.

3. Disclosure of Information:

   • We may share your personal information with third-party service providers who assist us in operating our business, such as payment processors, shipping carriers, and marketing agencies.
   • In certain circumstances, we may disclose your information to comply with legal obligations, enforce our terms and policies, or protect the rights, property, or safety of Sug Biotechs, our customers, or others.

4. Data Security:

   • We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
   • However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.

5. Your Choices:

   • You may choose not to provide certain personal information, although this may limit your ability to access certain features of our Services.
   • You can opt out of receiving marketing communications from us by following the instructions provided in our promotional emails or by contacting our customer support team.

6. Updates to This Privacy Policy:

   • We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other means of communication.

7. Contact Us:

   • If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at info@sugbiotechs.com.

By using our Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. Thank you for trusting Sug Biotechs with your personal information.